Garvis - Cookie Policy

Last update: 5th January 2021

“Garvis” (“we”, “our”) takes data protection very seriously and respects the privacy of users of our Websites, Platform and/or Services. This Cookie Policy, together with our our ‘Privacy Policy’ and any other documents referred to on it, sets out the basis on which we will handle and process any data we collect from you, or that you provide to us.

Please take your time to read this Cookie Policy carefully so that you understand how cookies are used. If you have any questions or remarks, please contact us by email on privacy@garvis.ai.

Who we are?

Garvis BV

Markgravelei 28

2018 Antwerpen

Belgium

General e-mail: info@garvis.ai

Privacy-related questions: privacy@garvis.ai

What is a cookie?

Cookies are text files or devices containing small amounts of information which are downloaded to the browser that you use when you visit a website. Cookies can store data that can be updated or retrieved by the company that installed it. Cookies are primarily used to make users' access to selected services faster. In addition, cookies are used to tailor the services provided by the website, providing users with information that may be of interest to them, based on their use of the services. Cookies alone cannot be used to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie and a value (usually a randomly generated unique number).

We use cookies on our Websites and/or Platform to understand how you use it and improve your experience. When your session is over and you close your browser, many text files are deleted ("session cookies"). However "persistent cookies" are also stored, which allow you to recognize yourself on your next visit to our Websites and/or Platform. Please find below a list of the cookies used on our Websites and/or Platform

You can prevent the storage of cookies on your computer by changing your browser settings.

To learn more about cookies in general and how to manage them, visit www.aboutcookies.org.

Types of cookies

Depending on the company that manages them, there are:

Own cookies: These are cookies that are sent to the user's system from a system or domain managed by the publisher and from which the service requested by the user is provided.
Third-party cookies: These cookies that are sent to the user's system from a system or domain that is not managed by the publisher but by another company that processes data obtained through cookies.

Depending on how long they stay active, there are:

Session cookies: These are cookies designed to collect and store data while the user visits a website, application or platform. They usually store information to provide the service requested by the user only once.
Persistent cookies: With this type of cookie, the data remain stored in the system and can be accessed and processed by the cookie manager for a specific period of time, which can vary from a few minutes to several years.

Depending on their usefulness:

Essential cookies: Some cookies are essential and enable the user to move around the website, application or platform and use its features, such as accessing secure areas. These cookies are necessary to enable appropriate content based on the type of device the user is using.
Functionality cookies: These cookies allow the user to access the service with certain general preferences predefined in the user's system, based on a number of criteria, such as the language, the type of browser with which the user accesses the service, the regional configuration from which the user accesses the service, etc.
Technical cookies: These cookies allow the user to browse a website, platform or application and use the various services and options offered, such as controlling traffic and data communication, identifying the session, accessing spaces subject to access restrictions, remembering the content of an order, paying for an order, requesting to register, use security devices while browsing, etc.
Personalization cookies: These cookies are used to change the way a website, application or platform or services behaves or looks, in order to personalize the user’s experience from information that is inferred from his behavior on the website, application or platform our service, or from information already known about him because (for example, if he is a registered user). These cookies may be used to tailor the website, application or platform or services or the content, look and feel delivered to the user on subsequent sessions to the website, application or platform or services. For example, if the user personalizes a webpage or uses specific parts of the services, a cookie helps the webpage server to recall his specific information. Upon the user’s next use the website, the information previously provided can be retrieved, so the user can easily use the website or services features that he previously chose.
Analytical cookies: These cookies allow the manager to track and analyze the behavior of users of the website, application or platform, to which they are associated. The information collected from these cookies is used to measure the activity of websites, applications or platforms and to establish browsing profiles for users of these websites, applications and platforms in order to develop upgrades based on an analysis of user usage data for the service.
Advertising cookies: These cookies allow the publisher to manage as efficiently as possible the advertising spaces that the publisher has inserted into a website, application or platform from which the requested service is provided on the basis of criteria such as edited content or the frequency of ads.
Behavioural advertising cookies: These cookies make it possible to manage as effectively as possible the advertising spaces that the publisher has inserted into a website, application or platform, from which the requested service is provided. These cookies store behavioral information about users, obtained through continuous observation of their browsing habits, allowing a specific profile to be defined to deliver targeted ads.
Cross-device cookies: These are cookies that are used in combination with the information collected - for instance, usernames, IP addresses and unique mobile device identifiers - to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones or tablets), or work with service providers that do this, in order to save the user’s preferences across devices and analyze usage of the services.

Pixel-Tags

We may use "pixel tags" which are small graphic files that allow us to monitor the use of our Website or Platform. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL (Uniform Resource Locator) of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail or newsletters.

Our Website or Platform may also contain pixel tags from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations. These pixel tags may allow the third parties to set or read cookies on your device.

For the record, we confirm that you can always unsubscribe from receiving unsolicited marketing messages by e-mail, as mentioned in our Privacy Policy.

List of our own cookies:

Cookie name:	Cookie purpose:	Retention period:
__hs_opt_out	Essential cookie. This cookie is used by to remember not to ask the visitor to accept cookies again.	It expires in 13 months.
__hs_do_not_track	Essential cookie. This cookie can be set to prevent the tracking code from sending any information to our website.	It expires in 13 months.
__hs_initial_opt_in	Essential cookie. This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.	It expires in seven days.
__hs_cookie_cat_pref	Essential cookie. This cookie is used to record the categories a visitor consented to.	It expires in 13 months.
hs_ab_test	Essential cookie. This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.	It expires at the end of the session.
<id>_key	Essential cookie. When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.	It expires in 14 days.
hs-messages-is-open	Essential cookie. This cookie is used to determine and save whether the chat widget is open for future visits.	It expires in 30 minutes.
hs-messages-hide-welcome-message	Essential cookie. This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.	It expires in one day.
__hsmem	Essential cookie. This cookie is set when visitors log in to a membership-only portion of the site. It contains encrypted data that identifies the membership user when they are currently logged in.	It expires in one year.
hs-membership-csrf	Essential cookie. This cookie is used to ensure that content membership logins cannot be forged. It contains a random string of letters and numbers used to verify that a membership login is authentic.	It expires at the end of the session.
hs_langswitcher_choice	Essential cookie. This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages.	It expires in two years.
_cfduid	Essential cookie. This cookie is set by our CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to the website and minimizes blocking legitimate users.	It is a session cookie that lasts a maximum of 30 days.
__cfruid	Essential cookie. This cookie is set by our CDN provider because of their rate limiting policies. It expires at the end of the session.	It expires at the end of the session.
__hstc	Analytical cookie. The main cookie for tracking visitors for analytics.	It expires in 13 months.
hubspotutk	Analyical cookie. This cookie keeps track of a visitor's identity. It is passed on form submission and used when deduplicating contacts in our CRM.	It expires in 13 months.
__hssc	Analytical cookie. This cookie keeps track of sessions.	It expires in 30 minutes.
__hssrc	Analytical cookie. Whenever the session cookie is changed, this cookie is also set to determine if the visitor has restarted their browser.	It expires at the end of the session.
messagesUtk	Functionality cookie. This is the cookie used for our website chat feature. If you're a visitor, this allows you to chat with a representative on the site.	It expires in 13 months.

List of third-party cookies:

We may use Facebook, Google AdWords and LinkedIn to help us service advertising.

We also may use Google Analytics on our Websites and Platform to help us analyze how our Services are used. Google Analytics uses performance cookies to track visitor interactions. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information.

Please check the respective privacy policies to help you understand what data these partners hold about you and what they do with it.

Third party	Cookie purpose:
Google Analytics	Analysis. Traffic reports on a website. http://www.google.com/analytics/learn/privacy.html
Google AdWords	We may use Google AdWords to deliverdeliver targeted advertisements to individuals who visit our website. https://support.google.com/adwords/answer/2549116?hl=en
Facebook	We may use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. https://www.facebook.com/policy.php
Linkedin	We may use LinkedIn third party cookies to deliver targeted advertisements to individuals who visit our websites. https://www.linkedin.com/help/lms/answer/85809

How to control cookies?

You can accept, control or reject the cookies (or withdraw a consent) at any time on the Website, by setting up your browser.

Essential cookies, however, cannot be disabled. If you do not allow certain cookies to be installed, the Website or Platform may not be accessible to you and/or the performance, features, or services of the Website or Platform may be compromised.

Deleting cookies: You can easily delete any cookies that have been installed in the cookie folder of your browser.

For example, if you are using “Microsoft Windows Explorer”:

Open 'Windows Explorer'
Click on the 'Search' button on the tool bar
Type "cookie" into the search box for 'Folders and Files'
Select 'My Computer' in the 'Look In' box
Click 'Search Now'
Double click on the folders that are found
'Select' any cookie file
Hit the 'Delete' button on your keyboard

If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.

Please find more information on the webpage of your browser:

Chrome:

https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Internet Explorer:

https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Microsoft Edge

https://docs.microsoft.com/en-us/microsoft-edge/devtools-guide-chromium/storage/cookies

Firefox:

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences

Safari:

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera: